Revised: November 1, 2017
Information We Collect
Personal Information. We collect information that personally identifies you, such as your name, mobile telephone number, e-mail, and other personally identifiable information that you provide us with or that you choose to include in any textPlus or Nextplus profile or account (“Personal Information”). You may be asked to provide us with certain Personal Information when you register with the Site or any of our Services, and at other times. The decision to provide certain Personal Information is optional. However, if you choose not to provide the requested information, you may not be able to use certain features of the Site or Services.
Usage Data. We automatically collect usage information that does not identify an individual user (“Usage Data”). For example, when you download and use Services such as textPlus and Nextplus on a mobile device, we automatically collect information such as your device type, operating system version and type, certain device settings, device time zone, device carrier, current IP address, applications installed on the device, and platform-specific advertising identifiers. We may also collect location information, such as your device GPS coordinates, unless you configure your device operating system settings to prevent our collection of location information. Additionally, each time you use the Site we automatically collect the type of web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view, and the time and duration of your visits to the Site. We use this information to enhance the services we offer, provide targeted advertising, and to help us understand how people use the Site and Services.
Messages. When you send or receive messages using our Services, we process and store your messages, log and connection data, and other related information (“Message Data”) to provide these Services to you.
Contacts. With your permission, we will collect from your mobile address book, your contacts, including names, telephone numbers, email addresses, and social media handles, if available (“Contact Data”).
How We Use Information and When We May Share Information
Service Providers. From time to time, we may establish a business relationship with other businesses that we believe are trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, customer relationship management, data storage and management, and direct marketing campaigns. We provide our Service Providers with only the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information, Message Data and Contact Data from unauthorized access, use or disclosure. Service Providers are prohibited from using Personal Information, Message Data or Contact Data other than as specified by us.
Standard Analytics Information. We may use, and disclose to third parties, certain aggregate or anonymous Usage Data regarding the Site and Services. Again, such information does not identify you individually.
Be Careful When You Share Information with Others
Please be aware that, whenever you share information on a publicly available profile page, community page or any other public forum, this information may be accessed by the public. In addition, when you share information in SMS, WAP, instant message, or any other communications with third parties, that information may be passed along or made public by others. That means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
We’re very concerned about safeguarding the confidentiality of your information. We employ measures designed to protect your information from unauthorized access. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.
Links To Other Websites
Managing Your Information Preferences
We do not knowingly collect Personal Information from children under the age of 13. By using our Site or Services, you promise that you are at least 13 years old. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records. In addition, we recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.
Processing in the United States
Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using our Site or Services, you agree that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.